Returns and Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange process.
Returns
You may return most items within 30 days of delivery for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging with all tags attached.
To initiate a return, please contact our customer service team. Once your return is approved, you will receive instructions on how to proceed.
Exchanges
If you need a different size, color, or style, we’re happy to help. Exchanges are subject to product availability. Please contact us to arrange an exchange.
Refunds
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Final sale items (marked as such at purchase)
- Personalized or custom-made products
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Shipping for Returns & Exchanges
Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method, as we cannot be responsible for lost return packages.
For any questions regarding our return policy, please reach out to our customer service team.
